Maintenance Agreements

For clients who simply cannot afford for their scanning solution to be offline and require “zero downtime”, our high availability maintenance services are a must. Our Maintenance agreements offer our clients guaranteed response times, guaranteed repair times, guaranteed spare parts availability and a guaranteed replacement unit should your unit not be repairable. Our high availability services are designed for business critical scanning solutions to ensure your scanning solution runs flawlessly.

What our Maintenance Agreements offer you.

• Unlimited reactive service calls.
• Guaranteed preventative maintenance service intervals.
• A once off, all inclusive maintenance charge, there are no hidden costs.
• The most competitive maintenance pricing with easy payment options.
• Manufacturer trained, authorised service engineers.
• Guaranteed response times from 2-Hours.
• Guaranteed spare parts availability.
• Guaranteed repair times from 4-Hours.
• Guaranteed replacement unit should your unit not be repairable.
• Maintenance reports with status updates.
• Guaranteed customer satisfaction.